Shipping Policy
At Milo & Co, we want your order to reach you and your pet as smoothly as possible. Here's what you can expect:
Free Worldwide Shipping
We offer free shipping on all orders, worldwide — no minimum order required.
Processing Time
Once your order is placed, our team prepares and ships it within 1–2 business days.
Tracking Your Order
As soon as your package is shipped, you'll receive a tracking number by email. You can use this number anytime under Track My Order to see exactly where your package is.
Delivery Time
Delivery typically takes 5–11 business days after shipping, depending on your location and distance from our warehouse. Most orders arrive within this window, though some destinations may take slightly longer due to local courier conditions.
A Few Things to Keep in Mind
- Delivery times are estimates, not guarantees, and can vary due to factors outside our control (customs, weather, courier delays).
- Depending on your country, your order may be subject to local customs duties or import taxes, which are the customer's responsibility.
- If your order hasn't arrived within the estimated window, feel free to reach out to us at any time — we're happy to look into it.